Credit and Collections Specialist - 0.00

For sale by Brady Philippines 2017-02-07 08:48:36 from Mandaluyong

Ad Details

The Credit & Collections Specialist, commonly known as Collector, manages portfolios with accounts that have outstanding balances. The Credit & Collections Specialist is tasked to collect on past due balances the soonest possible time to improve our DSO and Working Capital. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Communicates with customers through various methods to obtain payment on outstanding receivables the soonest time possible. • Strong analytical and research skills to be used for problem solving and dispute resolution • Ability to recognize when customers are exhibiting cash flow issues and know when to escalate such problems to management and sales rep • Takes the necessary action required to maintain the highest level of customer satisfaction • Review and ensure that aging invoices are cleared soonest possible time • Provides necessary assistance and resolutions to customers on AR related concerns. • Negotiates payment schedules and terms of payment with customers in order to allow for continued shipment of product while eliminating the past due balance • Accountable in putting calls in their appropriate collection strategies • Ensure accounts are noted in every call or transaction with the customer • Decides if certain accounts should be put on hold, for write-off, fraud, for manager review or for 3rd party collections • Ensure that all collection strategies have been exhausted prior to sending accounts to 3rd party • Responsible for Portfolio Management • Responsible for AR Management REQUIRED KNOWLEDGE, SKILLS & ABILITIES: • Work requires the level of educational development normally acquired through completion of a two-year associate degree in business or related field. A bachelor's degree in Accounting or Finance preferred. • Requires a thorough understanding of the credit and collections functions in order to work under limited supervision in resolving complex credit issues • Knowledge of accounting and finance fundamentals • Requires strong ability to prioritize and be self-motivated in order to meet daily demands of customers and supervisor. • Must be proficient in Excel and able to create, edit and maintain spreadsheets and workbooks. • Knowledge of Get Paid and SAP preferred. • Willing to work on a graveyard shift • Active and effective listening skills • Excellent written and verbal communications skills in English DESIRED KNOWLEDGE, SKILLS & ABILITIES: • Strong analytical, organizational and decision making skills • Ability to multitask • Customer Service oriented

Fraud Protection

Avoid scams by acting locally or paying with PayPal.

Buy & Sell Tips

Don't buy or sell outside of your country. Don't accept cashier cheques from outside your country.

Terms and Conditions

This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"